Production Support/Maintenance

TAMPA, FL
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Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Application Production Support Analyst

Description: This role will provide technical production support services to the Enterprise Tools & Reporting organization. Responsibilities include ServiceNow ticket management. Understanding of ITIL fundamentals.
Working with the development team daily to resolve issues.

Below is a list of skillsets that would be desirable but not required.

Skillset

MSSQL(DML, DDL operations), API Concepts
PowerBI, Hadoop, Hive, IMPALA
Mongo DB, API Concepts
Tableau/MSTR Concepts

Tools
SQL Developer, JIRA, OpenShift
Cloudera, Hue editor, Tectia SSH Client/server
Compass
BI Tools

171153

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